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Campground

Front Desk & Reservations Lead

Estes Park, Colorado · Pinecrest Family Campground

May 1, 2027 – Sep 15, 2027 $18/hr36 hrs/week
Full Hookup50AWaterSewerElecWiFiPets OKCouplesFamily

Position description

Own the front desk at a 95-site family campground — check-ins, reservations, phones, and the daily rhythm of a park that runs at capacity all summer. You'll train and support two seasonal staff.

A typical week

Four days of front desk plus one admin day for reporting, group bookings and staff scheduling.

What makes someone successful

You keep a calm desk when six families check in at once, and you catch booking mistakes before they become problems.

Before you apply

Estes Park sits at 7,500 feet — give yourself a few days to adjust before your first shift.

Requirements

Required skills

Customer ServiceOffice / AdministrativeManagement

Experience: Two or more years in front desk, reservations or hospitality, including some supervisory experience.

Weekends: Weekends are our busiest days — expect to work most of them.

Holidays: Memorial Day, July 4th and Labor Day are required.

Physical: Mostly seated, but you'll walk the park daily to check cabin and site readiness. Able to lift 25 lbs.

Application instructions

Apply with a short note about your reservation-system experience. We interview within a week.

Reviews of Pinecrest Family Campground

5

1 review · 100% would work together again

The best-run park we've worked at

Dana & Kurt Whitfield · May 15, 2026 – Oct 15, 2026

Verified placement

Marta runs a tight operation and it shows. Our site was ready the day we arrived, the schedule was posted a month out, and when we needed a day off it was never a fight. The loop was ours to manage and we were trusted to do it. We'd come back every season if we could.

Would work together againFor Camp Host / Guest Services